added
A/B testing with your AI Agents
2 months ago by Derek Wang
To enable A/B testing your AI Agents, we have rolled out a couple of key features in the system:
You can now create Group for your AI Agents. (AI Agent Group setting)
You can mix-match the AI Agent Groups with your Caller ID Groups
You can add different AI Agents with their own scripts and/or voices to test out which one your customer responded best, even with different regions.
In the campaign, you can see how each Agent perform in terms of their success rate (Transfer or Texting) etc.
May the best Agent win!
