We made it simply for you to block a caller with a DNC flag.

Go to your Campaign->Compliance, type in the phone number and click Check DNC. Then click on the [Add] button. This phone number will now be marked as you Company-level DNC that it will be no longer be caller upon.

We are now reporting your daily usage. This Information is sent to your primary account holder's email. If you have addition users you want to send the reporting to, please reach out to our support. at [email protected]

We have improved our National Caller ID package and enabled Local Texting for you.

You can now add "Auto Match" to your Playbook Campaign

Each A2P enabled Local Number or 10DLC enabled Toll-free number will automatically match with the Caller IDs and texting with their local presents.

Please reach out to us to register for your A2P campaign.

Taalk Call API

by Derek Wang

Added "campaign" flag to the API call so that you can post an instant call to that contact and add their information into a specific campaign.

Campaign ID can be found under the "Contact" tab in that campaign

Fixed bugs that causing not posting to the campaign.

No more duped contacts

API will stop calling customers once they are marked as "transferred" or "dnc" in a campaign list.

API Swagger Page is at https://lets.taalk.ai/doc/swagger

You can now configure a Break time for your call center.

During that break time, all of the Caller IDs with that break time schedule will stop with no inbound or outbound calls.

Easy to setup in your Campaign or Caller ID setting

You can now add Campaign contacts to a Campaign level DNC.

Every contact in your Campaign -> Contacts can be added to that DNC list.

This will tell the AI not calling them during this campaign.

The benefit is that this contact is still eligible for contact for other campaigns should they opted-in.

You can also programmatically achieve this though API at https://lets.taalk.ai/doc/swagger

Plugins are a key piece of Taalk platform that completes how the Persona will interact with the world. We have made another big drop with our own release of Calendar Plugin.

  • It DYNAMICALLY pulls and pushes to you GHL calendar, with persona that will do the inquiry, the pulling, the conversation while everyone is on the call.

  • This is fully integrated with our platform and therefore easy to use and be added to your scripts.

  • This is a Taalk Certified Plugin that will work for all calendars; we are expanding this to GCal and other calendar in the coming weeks.