Agent Groups

Taalk provides a robust Agent Group feature that allows you to mix and match different AI agents, each with unique voices, scripts, and humanization attributes. This flexibility enables you to test these agents in real-world scenarios, ensuring they meet your specific campaign needs.

Our dashboard facilitates a comprehensive comparison of each agent's effectiveness, highlighting their ability to convert contacts into transfers across various geographical regions. This analysis is particularly valuable when combined with our AI Auto Match feature, which optimizes local presence through caller IDs tailored to each region.

By leveraging these tools, you can scale up your operations efficiently, deploying the most effective agents based on proven performance data. This strategic approach not only enhances customer interactions but also significantly increases the likelihood of successful engagements, ensuring your customers are more receptive to your campaigns.

How to:

Simply add / create a AI Agent group in your Agent Profile page

Select that AI Agent Group in your Campaign.
Analyzing the Efficacy of your AI Agents in the you Campaign Dashboard