TCPA
Taalk is committed to adhering to the regulations set forth by the Telephone Consumer Protection Act (TCPA). The TCPA, established by the Federal Communications Commission (FCC), governs telemarketing calls, auto-dialed calls, prerecorded calls, text messages, and unsolicited faxes. Our platform ensures full compliance with these regulations to protect consumer privacy and maintain legal standards.
Key aspects of TCPA compliance that Taalk upholds include:
- Consent Requirements: Ensuring that all contacts are made with the proper consent from the recipients, as required by TCPA guidelines.
- Do-Not-Call (DNC) Lists: Automatically checking numbers against national and internal Do-Not-Call lists to prevent calls to individuals who have opted out.
- Call Timing Restrictions: Adhering to regulations on the timing and frequency of outbound calls to avoid contacting recipients during prohibited hours.
For more information on TCPA regulations, you can visit the Federal Communications Commission (FCC) TCPA page.
By aligning with TCPA requirements, Taalk ensures that your communication practices are compliant, reducing risk and enhancing the integrity of your outreach efforts.
TCPA Representation and Indemnification
Customer shall be responsible for complying with all laws applicable to its emails, calls and other communication (“Communication”), including those related to acquiring consents to send Communication, the content of the Communications and its Communication deployment practices. Such applicable laws include but are not limited to those pertaining to intellectual property rights, the CAN SPAM Act of 2003, the Telephone Consumer Protection Act, anti-corruption or anti-bribery laws or other applicable laws, statutes, rules or regulations of the United States or of those of any jurisdiction into which any email addresses are collected or Communication sent. Customer acknowledges that CAN SPAM Act of 2003 prohibits the transmission of unsolicited messages to unknown individuals in bulk, or to individuals who have opted out of receiving such messages or content. Company may take remedial action should Customer violate CAN SPAM, the Telephone Consumer Protection Act, or other applicable law and such remedial action may include suspension of Services provided under this Agreement. Company shall have the right, but not the obligation, to monitor at any time, for any reason at its sole discretion, all material and content in the Communication in order to determine compliance with this Agreement or applicable law; however, Company shall not be responsible for nor shall it have any obligation to, monitor the Communication or any content in the Communication. The parties acknowledge and agree that Customer, not Company, is responsible for any TCPA compliance with respect to Leads and Content. Company does not represent or warrant that the Leads or Content will comply with the requirements of the TCPA, nor is it obligated to retain or store evidence of Consumer’s acceptance of any TCPA-related disclosure.
Updated 3 months ago