Humanization

At Taalk, we understand the importance of humanization in ensuring your prospects feel comfortable throughout their interactions. To achieve this, we offer a diverse array of voices and also provide the option for you to bring your own high-quality voice recordings.

To enhance the realism of conversations, we incorporate several key humanization processes:

• Keyboard Typing Sounds: Useful during customer support interactions, especially when handling complex queries that require detailed inputs.
• Background Noise: Adds familiar sounds such as office or home office ambient noise, making the interaction feel more natural and less sterile.
• Filler Words: Our AI agents can use natural filler words like "hmm" and "huh" during conversations to mimic human speech patterns.
• Small Talk: Engages in brief, casual conversation before transitioning or transferring calls, easing the flow of dialogue.

All these features are customizable within the Taalk agent settings, allowing you to tailor the experience to better meet your specific campaign needs. Additionally, you can even mimic real agent voices. All we'll need from you is good quality recordings that we can use to train the agent and voila! You'll have an AI agent sounding like one of your live agents!