Contextual Variable with Taalk_

Our AI agent can dynamically retrieve a contact’s information in real time during interactions. All relevant data should be passed to the agent through Taalk_information_field variables, allowing the agent to reference and utilize contact details seamlessly. This setup enables personalized and contextually relevant responses, improving engagement and response accuracy.

Each field prefixed with Taalk_ can include a variety of information types, such as contact preferences, recent activity, and other custom attributes, ensuring the AI agent has comprehensive context at each interaction.

In the script, reference these fields using {Taalk_information_field}.

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Taalk_information_field is case sensitive. For example, Taalk_Model is different from Taalk_model.

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Tips:

• If you expect missing variables in your Taalk_information_field, you can reference it with {Taalk_information_field | ""}. Our AI Agent will handling the missing variables during interaction.
• Advanced formatting, Please see the Formatting Scripting Variable page next.